Last updated: April 2025
1. INTRODUCTION
Avoria ("we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
2. DATA WE COLLECT
When you use our store, we may collect the following information:
- Email address (provided during checkout or account creation)
- Order history and transaction details
- IP address and browser information (collected automatically by our platform)
- Any information you voluntarily provide when contacting us via Discord
3. HOW WE USE YOUR DATA
We use your data exclusively for:
- Processing and fulfilling your orders
- Communicating with you regarding your purchase or support requests
- Preventing fraud and ensuring the security of our store
We do not sell, rent, or share your personal data with third parties for marketing purposes.
4. THIRD-PARTY SERVICES
We use the following third-party services that may process your data:
- SellAuth (our store platform) — handles order processing, payments, and account management. See SellAuth's Privacy Policy for details.
- Discord — used for order delivery and customer support. When you contact us via Discord, your username and messages may be stored. See Discord's Privacy Policy for details.
- PayPal / Mollie / Payment providers — payment data is processed directly by these providers. We do not store your payment details.
5. DATA RETENTION
We retain your order data for as long as necessary to fulfill our legal and operational obligations. You may request deletion of your personal data at any time (see Section 8).
6. COOKIES
Our store may use cookies necessary for the basic functionality of the platform (e.g., session management, cart). We do not use tracking or advertising cookies.
7. INTERNATIONAL DATA TRANSFERS
Our store serves customers worldwide. If you are located in the European Union, your data is processed in accordance with the General Data Protection Regulation (GDPR). By using our store, you consent to the processing of your data as described in this policy.
8. YOUR RIGHTS
Depending on your location, you may have the following rights:
- Right to access the personal data we hold about you
- Right to correct inaccurate data
- Right to request deletion of your data
- Right to object to or restrict processing of your data
- Right to data portability
9. DATA SECURITY
We take reasonable technical and organizational measures to protect your personal data. However, no method of transmission over the internet is 100% secure.
10. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date at the top of this page.
11. CONTACT
For any privacy-related questions or requests, contact us at: [DEINE EMAIL] or via our Discord server.